CloudTalk

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2016
Bratislava,Slovakia
Viktor Vanek, Martin Malych

What is CloudTalk?

CloudTalk is a comprehensive, AI-powered cloud telephony platform built to scale global customer conversations for sales and support teams. It combines robust voice infrastructure across 160+ countries with advanced productivity tools like parallel dialers, workflow automation, and real-time live coaching. By integrating with over 100 business systems, CloudTalk enables teams to automate manual tasks—such as CRM logging and lead qualification—while utilizing AI Voice Agents to handle routine interactions, ensuring businesses remain reachable and efficient around the clock.

What tools integrate with CloudTalk?

Microsoft Teams
Slack
Make
Zapier
Zendesk
Pipedrive
HubSpot
Salesforce

Who uses CloudTalk?

Recruiters
IT & Operations
Support Teams
Sales Teams
Subscription14-day trial
Starts at USD25
• annual • monthly
The Starter plan is $25/user/month, Essential is $29/user/month, and the most popular Expert plan is $49/user/month, all billed annually.

Pros & Cons

Strong Focus On Sales Productivity Via Automation
Extensive Global Coverage In 160+ Countries
Advanced Real-time Coaching Features (barge/whisper)
High Reliability With 99.999% Uptime And Redundant Servers
Calling Minutes And Specific Global Features Vary By Plan
Expert Plan Has A Minimum License Requirement Of 3
Some Advanced Features Require Specific Plan Tiers

Key Features

Call Queuing
Smart Call Routing
Workflow Automation
Post-Call Reporting
Live Coaching Tools
Parallel Dialer
AI Voice Agents

Assets